The crisis of incivility plaguing today’s workplace calls for an approach to communication that restores respect and integrity to interpersonal encounters in organizational life. The book argues the «practice» of professions in contemporary organizations as well as a communicative ethic of professional civility.

The crisis of incivility plaguing today’s workplace calls for an approach to communication that restores respect and integrity to interpersonal encounters in organizational life. The book argues the «practice» of professions in contemporary organizations as well as a communicative ethic of professional civility.

This volume explores troublesome behaviors and patterns that shape relationships, presents insights gained from in-depth work on contexts and frameworks (e.g., telework, bureaucracies, cultural dimensions, and tokenism from a feminist perspective), and addresses the potential to restore these relationships to greater wellbeing (resilience, positive communication, civility, and forgiveness).

This volume explores troublesome behaviors and patterns that shape relationships, presents insights gained from in-depth work on contexts and frameworks (e.g., telework, bureaucracies, cultural dimensions, and tokenism from a feminist perspective), and addresses the potential to restore these relationships to greater wellbeing (resilience, positive communication, civility, and forgiveness).