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Customer Knowledge Management

Leveraging Soft Skills to Improve Customer Focus

Produktform: E-Buch Text Elektronisches Buch in proprietärem


This book presents the interrelationship between customer knowledge management, customer focus and soft skills. It also provides concrete advice on how the management of customer knowledge can be optimized.

Verlag: Springer International Publishing, 207 Seiten

Elektronisches Format: PDF

Erscheinungsdatum: 30.06.2014

53,49 € inkl. MwSt.
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Customer Knowledge Management

Leveraging Soft Skills to Improve Customer Focus

Produktform: Buch / Einband - flex.(Paperback)


This book presents the interrelationship between customer knowledge management, customer focus and soft skills. It also provides concrete advice on how the management of customer knowledge can be optimized.

Verlag: Springer International Publishing, Auflage 1, 207 Seiten

Erscheinungsdatum: 23.08.2016

53,49 € inkl. MwSt.
kostenloser Versand

lieferbar - Lieferzeit 10-15 Werktage

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Customer Knowledge Management

Leveraging Soft Skills to Improve Customer Focus

Produktform: Buch / Einband - fest (Hardcover)


This book presents the interrelationship between customer knowledge management, customer focus and soft skills. It also provides concrete advice on how the management of customer knowledge can be optimized.

Verlag: Springer International Publishing, Auflage 1, 207 Seiten

Erscheinungsdatum: 18.07.2014

53,49 € inkl. MwSt.
kostenloser Versand

lieferbar - Lieferzeit 10-15 Werktage

zum Artikel