This book contains a selection of the best papers of the 32nd Benelux Conference on Artificial Intelligence, BNAIC/Benelearn 2020, held in Leiden, The Netherlands, in November 2020. Due to the COVID-19 pandemic the conference was held online. The 12 papers presented in this volume were carefully reviewed and selected from 41 regular submissions. They address various aspects of artificial intelligence such as natural language processing, agent technology, game theory, problem solving, machine learning, human-agent interaction, AI and education, and data analysis.The chapter 11 is published open access under a CC BY license (Creative Commons Attribution 4.0 International License). weiterlesen