This two-volume set (LNAI 11683 and LNAI 11684) constitutes the refereed proceedings of the 11th International Conference on Collective Intelligence, ICCCI 2019, held in Hendaye France, in September 2019.The 117 full papers presented were carefully reviewed and selected from 200 submissions. The papers are grouped in topical sections on: computational collective intelligence and natural language processing; machine learning in real-world data; distributed collective intelligence for smart manufacturing; collective intelligence for science and technology; intelligent management information systems; intelligent sustainable smart cities; new trends and challenges in education: the university 4.0; intelligent processing of multimedia in web systems; and big data streaming, applications and security.weiterlesen