Dealing with an International Clientele: Communications, Diplomacy and Etiquette
Produktform: E-Buch Text Elektronisches Buch in proprietärem
This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provide library services across cultural boundaries and languages. Each chapter clearly defines a different aspect and provides clear guidance and strategies for librarians to follow in their everyday work. The book is packed with advice on how to deal with many of the situations, which arise as the result of different cultural backgrounds and language. weiterlesen
Dieser Artikel gehört zu den folgenden Serien
149,00 € inkl. MwSt.
Multi-user eBook price
kostenloser Versand
sofort lieferbar - Lieferzeit 1-3 Werktage
zurück