Leading Discussions, Conducting Surveys, Steering Roundtables and Using Manipulation. This book focuses on the subjects of moderation, discussion-rounds, surveys, round tables and different forms of dialogs. It demonstrates how to lead a conversation properly, how to avoid manipulation and how to reach a target-oriented outcome. Among others, the content includes the following subjects. The first decisive impression. Interpersonal communication. What language tells us. From monolog, over dialog to a group conversation. Group dynamics in group conversation. Moderating a conversation round, surveys and interviews. Reciprocal interdependence and influence. Manipulation through statistics.weiterlesen