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Exploring Service Science

10th International Conference on Exploring Services Science, IESS 2020, Porto, Portugal, February 5–7, 2020, Proceedings

Produktform: Buch / Einband - flex.(Paperback)

The 28 papers presented in this volume were carefully reviewed and selected from 42 submissions. The book includes papers that extend the view on different concepts related to the development of the Service Science domain of study, applying them to frameworks, advanced technologies, and tools for the design of new, digitally-enabled service systems. This book is structured in six parts, based on the six main conference themes, as follows: Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management. weiterlesen

Dieser Artikel gehört zu den folgenden Serien

Sprache(n): Englisch

ISBN: 978-3-030-38723-5 / 978-3030387235 / 9783030387235

Verlag: Springer International Publishing

Erscheinungsdatum: 07.01.2020

Seiten: 400

Auflage: 1

Herausgegeben von Monica Dragoicea, Henriqueta Nóvoa, Niklas Kühl

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