A book for everyone working in quality management and looking for an explanation of ISO 9001:2015 that is easy to understand. Just as its predecessor, which dealt with ISO 9001:2008, this book has been written in a style that is easy to understand for laymen. It offers a practical description of each chapter of the standard so that every reader knows right away what to do! If you read this book, you will immediately be able to start applying ISO 9001:2015. By providing helpful advice based on many years of experience the author has gathered in his profession as a consultant, this book also addresses practitioners and experienced QM specialists who want to obtain advanced training. Whether you are a QM newcomer or a QM pro – this book will inspire you.weiterlesen