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ISO/IEC 20000:2011 - A Pocket Guide

Produktform: E-Buch Text Elektronisches Buch in proprietärem

This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format: • it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations; • it supports ISO/IEC 20000 training and certification and • it is a quick reference for practitioners to the core content of ISO/IEC 20000.weiterlesen

Elektronisches Format: PDF

Sprache(n): Englisch

ISBN: 978-90-8753-787-6 / 978-9087537876 / 9789087537876

Verlag: Van Haren Publishing

Erscheinungsdatum: 10.06.2020

Seiten: 177

Autor(en): Mart Rovers

18,99 € inkl. MwSt.
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