Knowledge in Servitization Management
A Comparative View
Produktform: Buch / Einband - fest (Hardcover)
This book has two key purposes. First of all, the authors examine the theoretical underpinnings of knowledge management and servitisation, before proposing a concept model for knowledge co-creation and organizational knowledge management processes. Then, the model is tested through a series of case studies from Japan and Malaysia, providing insight into experiences of business transformation from produce-centric to service-centric in developed and developing Asian economies.
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