Discover knowledge in processes! The knowledge of people drives many business processes today - but it does not appear in classic process models! Only if it is known which knowledge is needed or generated at which point in the process can the organization become better - and benefit from the existing knowledge. The KMDL 3.0 book explains how to make your tacit knowledge visible. From the content: - Process-oriented knowledge management - The knowledge perspective - Procedure for creating models - Operationalizing the exchange of knowledge - KMDL and Industry 4.0 - Evaluations, reports and analyses - Modelangelo, the free modeling tool Advantages: Well-founded: Result of years of research Can be used immediately: Expand existing processes to include the knowledge perspective No follow-up costs: Free download of the associated modeling tool Proven in practice: Applications at Daimler, PSI, Mondelez, State of Lower Saxony, among othersweiterlesen