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Lean Six Sigma in Banking Services

Operational and Strategy Applications for Theory and Practice

Produktform: Buch / Einband - fest (Hardcover)

The book contends that LSS is not merely a CI practice, but a higher-order organizational capability, more precisely a dynamic capability, that allows firms to gain a competitive edge based on quality. Addressing the interests of practitioners and researchers alike, the book strikes a balance between theory and practice. For practitioners, it offers guidance on using LSS to gain a competitive advantage, and on evidence-based practice in quality management and operational excellence. For researchers, it presents a wealth of literature and expands the body of knowledge on quality management. Accordingly, the book is of immense value to both practitioners and researchers, helping the former unlock the value of LSS as both an operational and strategic resource, and highlighting potential research directions and applications for the latter. weiterlesen

Dieser Artikel gehört zu den folgenden Serien

Sprache(n): Englisch

ISBN: 978-9811538193 / 978-9811538193 / 9789811538193

Verlag: Springer Singapore

Erscheinungsdatum: 06.05.2020

Seiten: 95

Auflage: 1

Autor(en): Vijaya Sunder M, L. S. Ganesh

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