General findings discovered during the EU-Project "Online Mediation in Cross-Border Disputes" are concentrated for this publication in order to present an overview to the reader. Besides working results of the project, as check lists for Online-Mediation, an overview on skills of an online-mediator and much more can be anticipated when holding this publication in your hands. Furthermore, articles kindly delivered by conference workshop instructors and keynote speakers on topics in relation with Online-Mediation and cross-border disputes have been integrated into this book.weiterlesen