How can SMEs adapt to an ageing workforce and organise their work processes in line with demographics? The volume introduces tools with which counsellors and personnel developers can improve company-internal work conditions and processes. The topics discussed in the anthology cover healthy ageing in the workplace, workload and work completion, work time management and the support of employees during critical life phases. The authors introduce tools that were for the most part developed and tested as part of the initiative "New Quality of Work" (Initiative Neue Qualität der Arbeit - INQA).weiterlesen