This book, as part of a set, seeks to provide a broad overview of the current state of research on conflict management in law enforcement contexts, including the corresponding training and education. It covers a wide range of interactions between police and the public. It brings together leading research that is determining the state of the art in communication, de-escalation, use of force, and other contemporary issues in policing, as well as ethical considerations on all aspects of conflict management in law enforcement. Volume I focusses on ethical considerations and contemporary issues in policing. It provides an empirical overview of determinants of the police-citizen encounter and organizes them along the conflict management continuum, from prevention over de-escalation to resolution through the use of force for academics, decision-makers, and frontline personnel. Volume II focusses on the research about training and education, relating to police conflict management topics. It broadens the field by focussing on research beyond the US.weiterlesen