This book, as part of a set, seeks to provide a broad overview of the current state of research on conflict management in law enforcement contexts, including the corresponding training and education. It covers a wide range of interactions between police and the public. It brings together leading research that is determining the state of the art in communication, de-escalation, use of force, and other contemporary issues in policing, as well as ethical considerations on all aspects of conflict management in law enforcement. Volume II focusses on the research about training and education from different countries, relating to police conflict management topics. Volume I focusses on ethical considerations and contemporary issues in policing. It provides an empirical overview of determinants of the police-citizen encounter and organizes them along the conflict management continuum, from prevention over de-escalation to resolution through the use of force for academics, decision-makers, and frontline personnel. It broadens the field by focussing on research beyond the US. weiterlesen