This book constitutes the proceedings of the 14th International Conference on Queueing Theory and Network Applications, QTNA 2019, held in Ghent, Belgium, in August 2019.The 23 full papers included in this volume were carefully reviewed and selected from 49 initial submissions. The papers are organized in topical sections on Retrial Queues; Controllable Queues; Strategic Queues; Queueing Networks; Scheduling Policies; Multidimensional Systems; and Queueing Models in Applications. weiterlesen