Companies are on a transformative journey towards industry 4.0 in which service-oriented companies with increasingly complex supply chains gain in importance. The dissertation focuses on the development of a Service oriented Supply Chain Management (SoSCM) framework that shall fulfill the requirements of industry 4.0 and that shall enable companies to develop services in supply chains to progress and to operationalize industry 4.0. In the theoretical analysis, literature reviews are conducted to provide a current research point of view and to identify interrelations for common requirements and approaches. In the practical analysis, case studies are conducted with companies applying the blockchain technology to develop services in their supply chains and to become a service-oriented business. As a result, the SoSCM framework represents the first foundational framework by which theoretical research is aligned with practical insights. The SoSCM framework illustrates strategies on how to develop services. Further, the SoSCM framework describes models of the value chain network and phases of the value creation process and service continuity process. Additionally, managerial guidelines are presented to apply the SoSCM framework. The SoSCM framework aims to create a service by value-added information. Such value-added information is shared across a digitalized platform to make appropriate decisions for the service in a value chain network. A fully integrated value chain network can develop, deliver, and revalidate the service. Value chain network participants can influence the service performance. They shall be supported by change management practices, a focus on collaboration, a more visionary top management, and a prioritized skill development to accelerate the service development. The SoSCM framework contributes to the 2030 Vision for Industrie 4.0. Standardized regulations for technologies and laws, more empowerment of the service providers, early involvement of public institutions for a new learning culture, investment and recognition of future-driven technologies, and the establishment of a service-led business culture are recommended for the progression and operationalization of industry 4.0 in science and practice. Finally, the dissertation highlights that the transformation of services-oriented businesses is still in its infancy. Further research in science and practice is relevant to speed up the technological advancements and to benefit from the potential of this research field in a more mature status.weiterlesen