This book constitutes the thoroughly refereed proceedings of the 15th International Conference on Software Technologies, ICSOFT 2020, which was held virtually due to the Covid-19 pandemic. The 12 revised full papers were carefully reviewed and selected from 95 submissions. The papers deal with the following topics: business process modelling; IT service management; interoperability and service-oriented architecture; project management software; scheduling and estimating; software metrics; requirements elicitation and specification; software and systems integration among others.weiterlesen