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Total Quality Management

An Executive Guide to Continuous Improvement

Produktform: Buch / Einband - fest (Hardcover)

Total Quality Management (TQM) is a journey towards improvement, guiding you through a continuous reassessment of yourself, your work and your organization. The author demonstrates how to improve your daily workload in order to create a quality product, control costs, and foster customer loyalty. Not only does this give your organization an edge in a competitive business environment, it also helps you grow and excel.Rampersad guides you through the effective use of problem-solving tools and helps you apply the quality improvement process in all aspects of your work. The book`s modular, practical and integral approach will appeal to today`s busy manager. All aspects of Total Quality Management are clearly, concisely, and didactically described, illustrated by a wealth of real world examples.weiterlesen

Sprache(n): Englisch

ISBN: 978-3-540-67967-7 / 978-3540679677 / 9783540679677

Verlag: Springer Berlin

Erscheinungsdatum: 18.01.2001

Seiten: 190

Auflage: 1

Autor(en): Hubert K. Rampersad

106,99 € inkl. MwSt.
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