Learn and understand potential issues and relevant tools mapping for troubleshooting Teams. This book provides a complete overview of Microsoft Teams functionality, Call Quality troubleshooting, phone system (PSTN) connectivity troubleshooting, and best practices to support a Teams environment.The book begins with an introduction to troubleshooting Microsoft Teams followed by identifying and developing a systematic approach for troubleshooting Teams. You will learn Teams network configuration, troubleshoot issues with public and private channels along with Teams call quality issues. You will understand the Microsoft Teams phone system and issues related to direct routing, emergency calling, and more. Troubleshooting Teams client-side and external access issues along with Teams optimal management using PowerShell is discussed. You will learn how to deploy and update client software and apply best practices. Teams real-world issues using troubleshooting tools are covered, including connectivity analyzer, call diagnostic tool, call quality analytics tool, and others. You will go through the Power BI-based Teams Call Quality Dashboard for call quality troubleshooting and you will learn how to design Power BI-based Teams reports.After reading this book, you will be able to quickly diagnose teams connectivity and quality problems, and discover the root cause of any Teams issue. weiterlesen