Year Books are a publication series published by tekom Europe. On the first pages of this publication, we inform you about recent developments in tekom Europe. The main part of this year book is reserved for articles on current trends in technical communication: – Kirk St.Amant: Cognition, Interaction, and Usability: The Psychology of Interactive Design – Marianne Macgregor: “May the bots be with you”: Getting to Grips with Chatbot Conversation Design – Kaat Vekeman: An Agile Way of Creating Multilingual Release Notes in a Complex Software Development Environment – Priscill Orue: Stepping into the Unknown: From Technical Writing to UX Writing – Ekaterina Mitova, Dimiter Simov: Your Content (R)Evolves around Objects – Nithya Krishnan: Content-led Design and Development – John Yunker: The Most Common Website Globalization Mistakes — and How to Avoid Making them – Martin Rieder: Separate Ways from Now on – the Meaning of BREXIT and its Impact on Technical Documentation – Petko Mikhailov: The Anatomy of Markup Languages. A Look into the Mechanics of Structured Contentweiterlesen