Customer Success Management

Helping Business Customers Achieve Their Goals

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Real Estate Due Diligence

A Guideline for Practitioners

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Hands-On Value-at-Risk and Expected Shortfall

A Practical Primer

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The Scrum Culture

Introducing Agile Methods in Organizations

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Mobility-as-a-Service

The Convergence of Automotive and Mobility Industries

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Effective Coaching, and the Fallacy of Sustainable Change

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Overcoming Workplace Pathologies

Principles of Spirit-Based Leadership

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The New Luxury Experience

Creating the Ultimate Customer Experience

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The Rise of the African Multinational Enterprise (AMNE)

The Lions Accelerating the Development of Africa

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Successful Management Strategies and Tools

Industry Insights, Case Studies and Best Practices

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